Store Hours:
Monday to Sunday: 10:00 AM - 07:00 PM
Business Address:
No. 3 Heping Street, Jinjiang District, Chengdu City, Sichuan Province, China
We protect your sound quality
Having issues? Find solutions for common problems, after-sales service, and firmware downloads - all in one place.
GothamProAudio Customer Service Center
Repair After-Sales Service
If you discover functional issues with your product during use, or if your product is damaged due to accidents, please submit an after-sales service request here.
If you have any pre-sales questions, need detailed product specifications, or aren’t sure which product is right for you, choose this option for assistance.
We’ve compiled answers to many common customer concerns. You can check here to find solutions to your questions. Reading this section before contacting us may help resolve your issue more quickly.