We protect your sound quality

Having issues? Find solutions for common problems, after-sales service, and firmware downloads - all in one place.

GothamProAudio Customer Service Center

Repair After-Sales Service

If you discover functional issues with your product during use, or if your product is damaged due to accidents, please submit an after-sales service request here.

Pre-Sales Consultation

If you have any pre-sales questions, need detailed product specifications, or aren’t sure which product is right for you, choose this option for assistance.

FAQ

We’ve compiled answers to many common customer concerns. You can check here to find solutions to your questions. Reading this section before contacting us may help resolve your issue more quickly.